These Terms of Purchase govern all product purchase transactions, order execution, service standards, and consumer rights protection rules established between our website and all global customers. All browsing, order placement, payment, and consumption behaviors on this platform are deemed voluntary acceptance and full recognition of the terms stipulated in this policy. We formulate standardized, open, and fair purchase rules based on global cross-border e-commerce service norms, aiming to provide every customer with transparent, stable, and reliable shopping service standards while ensuring the legitimate rights and interests of both parties are fully protected.
All service rules, transaction standards, and after-sales commitments specified on this page are uniformly implemented for all users without regional restrictions, consumption threshold discrimination, or differentiated treatment. Once customers complete order payment, they shall abide by the platform’s transaction specifications, and our official team will also strictly perform service obligations in accordance with unified standardized rules.
1. Transaction & Currency Standard
This website adopts a unified currency standard for all product pricing, order settlement, discount calculation, and refund processing. All displayed product prices, promotional prices, and final payment amounts are settled in United States Dollars. There is no diversified currency settlement, real-time exchange rate fluctuation adjustment, or hidden price difference settlement on the platform. All pricing information is open and transparent, and the final order payment amount is subject to the automatically calculated amount on the official settlement page, ensuring consistent and standardized transaction standards for all global users.
All promotional activities, discount benefits, and preferential rules launched on the website are applicable to all user orders. The discount amount will be automatically deducted during order settlement, and no manual activation or threshold matching is required. All preferential policies are implemented fairly and uniformly to ensure every customer can enjoy high-cost-performance product purchase services.
2. Order Processing & Delivery Rules
After customers complete order payment successfully, our official team will initiate formal order processing procedures, including information verification, product quality inspection, professional packaging, and logistics outbound docking. All paid orders will be processed and shipped within a stable and standardized cycle to ensure efficient order arrangement and outbound delivery.
After the order is dispatched, it will enter standardized cross-border logistics transportation and customs clearance procedures. Under normal logistics and customs conditions without force majeure factors, the order can be successfully delivered and received by customers within a conventional and stable transportation cycle. We maintain long-term stable cooperation with high-quality global logistics channels to ensure orderly and controllable overall delivery progress of all orders.
The platform provides global free shipping services for all products. All shipping costs incurred in the logistics transportation process are fully undertaken by our official side. Customers are not required to bear any shipping fees during the entire purchase and delivery process. All displayed product prices already include relevant logistics service costs, realizing one-click transparent payment with no additional shipping expenses.
3. Customs & Additional Cost Instructions
During the cross-border transportation and customs clearance of all orders, all tariffs, customs clearance handling fees, and other related cross-border expenses incurred will be fully borne by our platform. Customers do not need to pay any additional fees, surcharges, or customs-related costs in any link of order receipt and customs clearance. All potential cross-border transaction costs are included in the platform’s service commitment, completely eliminating the hidden cost risks of cross-border shopping for users.
We strictly implement standardized customs declaration procedures for all products, comply with international cross-border trade specifications and local import management rules of destination regions, and ensure that all orders pass through customs smoothly and enter the terminal distribution link normally.
4. Return & After-Sales Rules
We provide a long-term and humanized return service guarantee for all products sold on the platform. Customers can initiate return applications for legitimate reasons within the effective return cycle after purchasing products. All qualified return applications that comply with official process specifications and product return conditions will be accepted and processed by our team.
After the returned goods are received, inspected, and verified by our official warehouse, we will complete the internal review and full refund processing within a standardized efficient cycle. The refund will be fully returned to the customer’s original payment account without any unreasonable deduction of handling fees, service fees, or logistics fees. The whole after-sales process is standardized, transparent, and efficient, effectively protecting customers’ legitimate consumption rights and interests.
5. Order Modification & Cancellation Specifications
Before the order enters the formal packaging and outbound processing procedure, customers can apply for order information modification or order cancellation through official contact channels. Our team will adjust and process the order content according to the actual processing progress. Once the order has been packaged and delivered to the logistics system, any modification or cancellation application shall be subject to the actual logistics status, and the subsequent processing will be implemented in accordance with after-sales return rules.
All order modification and cancellation services follow the principle of user priority and standardized processing, ensuring reasonable solutions for users’ temporary demand adjustments on the premise of standardized platform operation.
6. Product & Service Description Specification
All product parameters, ingredient descriptions, efficacy introductions, and usage guidance displayed on the website are sorted and released based on professional research data and official product attributes, which are true, effective, and referable. We strictly standardize product display content, refuse false publicity and exaggerated description, and ensure that all product information can objectively and truly reflect product characteristics and wellness value.
All our products belong to standardized health and nutritional supplements, which are suitable for daily nutritional supplementation and physical wellness maintenance. Customers are requested to purchase and use them in combination with their personal physical conditions and actual needs.
7. Consultation & Communication Channels
For any questions about order placement rules, settlement standards, delivery progress, after-sales policies, and product matching during the shopping process, customers can obtain official and effective contact methods through the website’s Contact Us page at any time. Our professional customer service team will provide accurate policy interpretation, business consultation, and problem-solving services to ensure that every shopping demand and confusion of users can be effectively responded to and properly resolved.
8. Terms Update & Interpretation
We reserve the right to optimize and adjust the content of these Terms of Purchase according to platform operation updates and industry standard iterations. The updated terms will be released on the official website in a timely manner and take effect automatically after publication. The normal transaction behavior of users on the website will be deemed recognition of the latest purchase terms. All terms are implemented based on the principle of fairness, transparency and integrity, and always protect the legitimate shopping rights and interests of global customers.