These Terms of Use govern your access to and utilization of our official website services, including all page browsing, product viewing, account operation, order placement, transaction payment, and all other interactive behaviors on the platform. By accessing, browsing, and using this website, all users fully acknowledge and unconditionally agree to abide by all the terms and service specifications stipulated in this document. We formulate these standardized usage rules based on global internet operation norms and cross-border e-commerce service principles, aiming to maintain a safe, orderly, transparent, and standardized online service environment for all global users.
All service rules, user behavior specifications, platform management standards, and rights and obligations involved in the use of the website are applicable to all visitors and registered users without differentiation. Any behavior that violates the terms of use will result in the termination of part or all of the platform service qualifications. We maintain the right of final interpretation and standardized management of all website service contents and operating rules.
1. Website Service Overview
Our website is a professional global cross-border e-commerce platform focusing on the display, sales, and service support of science-backed health supplements, vitamins, and daily wellness products. We provide users with full-process online services including product browsing, parameter inquiry, preferential activity participation, independent order placement, online payment, global delivery, and standardized after-sales protection. All product information, service functions, and preferential activities displayed on the website are independently operated and managed by our official team.
We always adhere to the service principles of openness, transparency, standardization, and integrity, and strive to provide every global user with high-quality, cost-effective, and reassuring cross-border shopping services. All functional settings and service content of the website are designed for users’ personal daily wellness consumption and legitimate shopping needs, and any non-personal commercial use or unauthorized public reuse is strictly prohibited.
2. User Conduct and Usage Rules
All users accessing this website shall use the platform services in compliance with global network usage norms and public order standards. Users agree not to engage in any behaviors that interfere with the normal operation of the website, destroy the platform service order, or infringe on the legitimate rights and interests of the platform and other users. This includes but is not limited to maliciously attacking the website system, interfering with server operation, illegally crawling platform data and product information, falsifying order information, abusing after-sales policies, and conducting improper commercial behaviors such as resale and speculation of platform products.
Users shall bear independent responsibility for their personal browsing behaviors, order placement operations, and content viewing behaviors on the platform. All orders placed by users represent genuine personal consumption intentions. Users shall ensure that the personal information, delivery information, and payment information submitted during the shopping process are true, accurate, and valid, and shall not use false information or others’ information to conduct illegal or improper shopping operations.
Any improper use of the website that violates public norms and platform rules will result in restricted access, order cancellation, disabled after-sales qualifications, and other standardized management measures taken by our official team. We will strictly regulate user behavior to maintain a fair and standardized shopping environment for all users.
3. Intellectual Property Rights Protection
All text content, product pictures, graphic designs, page layouts, product descriptions, copywriting materials, and visual design elements displayed on this website are independently sorted, designed, and edited by our team, and belong to the platform’s exclusive intellectual property scope. All content on the website is protected by international intellectual property norms. Any unauthorized reproduction, copying, modification, dissemination, commercial quotation, secondary editing, and commercial use without official written permission is strictly prohibited.
Users are only allowed to browse, view, and refer to the website content for personal non-commercial use. No individual or institution shall extract the website content in batches, imitate the website design, or use the platform’s exclusive content for commercial promotion and profit-making behaviors. We will firmly safeguard our legitimate intellectual property rights and take standardized management and rights protection measures against any infringement behaviors.
4. Transaction and Service Rules Binding
All shopping transactions completed by users on the website are subject to the binding of the platform’s unified service rules, including currency settlement standards, order processing specifications, logistics delivery rules, tariff bearing policies, after-sales return and refund mechanisms, and preferential activity rules. All official published policies and terms constitute a complete service agreement between the platform and users.
The platform implements a unified US dollar settlement standard for all transactions, provides global free shipping services for all products, and independently undertakes all tariffs and cross-border handling fees generated during product transportation. All orders will be processed and shipped within a standardized cycle after payment, with stable and predictable global delivery cycles. All products support standardized after-sales return and efficient refund services, and all service commitments are uniformly implemented in accordance with official published rules.
Users shall fully recognize and accept all service rules before placing orders. Any order placement behavior is deemed to be full acceptance of the platform’s transaction terms and service standards.
5. Third-Party Links and External Resources
The website may contain referenced links to third-party platforms, service resources, or industry professional content during operation. All external links are only for users’ convenient browsing and information reference. We do not control the content, service quality, and security of third-party platforms, and do not assume any joint responsibility for the content update, service change, information authenticity, and transaction risks of third-party websites.
When users jump to third-party links for browsing and operation, they shall independently bear the corresponding usage risks and abide by the usage terms and privacy policies of third-party platforms. We will not bear any loss and responsibility caused by users’ access to third-party resources.
6. Website Operation and Maintenance
We will carry out regular maintenance, function optimization, system upgrade, and content update on the website to ensure the stable operation of platform functions and the timeliness of product information. During standardized system maintenance and version iteration, partial website functions may be temporarily suspended or interrupted, including page access delay, order function suspension, and information update delay. We will try our best to shorten the maintenance cycle and reduce the impact on user browsing and shopping experience.
We reserve the right to adjust website page layout, product display mode, functional settings, and activity rules according to platform operation needs and industry standard updates. All adjusted content will take effect synchronously after being released on the official website, and subsequent user use and shopping behaviors will be subject to the latest platform rules.
7. User Communication and Feedback
Users can submit consultation demands, service feedback, and problem suggestions through the Contact Us page provided by the website. We will maintain an open and smooth communication channel, arrange professional personnel to respond to user demands in a timely manner, and continuously optimize website functions and service details based on user legitimate feedback.
Users shall maintain polite, rational, and standardized communication manners during consultation and feedback, and shall not use abusive, threatening, insulting, and other inappropriate language to interfere with the normal work of customer service personnel. Malicious harassment and abusive feedback behaviors will be restricted and managed by the platform.
8. Term Amendment and Interpretation
We reserve the right to revise, update, and optimize these Terms of Use in real time according to platform operation adjustments, industry norm iterations, and service upgrade needs. The updated terms will be displayed on the official website page in a timely manner, and will take effect automatically after publication. Continuous browsing and use of the website by users will be deemed as recognition and acceptance of the latest revised terms.
All terms of this document are formulated based on the principle of fairness and transparency, aiming to standardize platform operation and user use behaviors, and protect the legitimate rights and interests of both the platform and users. In the event of any inconsistency between individual terms and other official policy documents, the special policy terms shall prevail.